Terms & Conditions

Last Updated: [01.10.2025]

1. General Provisions

GAELIX HELLAS IKE (“Company”, “We”, “Us”) operates the website https://gaelixmarineservice.gr. These terms govern your use of our website and services. By accessing our site and making purchases, you agree to these terms.

2. Company Information

GAELIX HELLAS IKE
Agiou Alexandrou 35, Paleo Phaliro
Athens, 17561, Greece
Phone: +30 694 282 33 44
Email: info@gaelixmarineservice.gr
VAT: EL801040777

3. Products and Services

We specialize in:

  • Marine equipment sales and supply

  • Yacht maintenance and repair services

  • Boat reconstruction and restoration

  • Sales of premium brands: Agilis, Gala, Galaxy, Lalizas

We are the official global representative of Lalizas and the exclusive representative of Agilis, Gala, and Galaxy in Greece and Cyprus, providing certified life-saving equipment and premium marine solutions.

4. Order Process

4.1. Order Placement

  • Orders can be placed through our online store.

  • All prices include VAT (24%) unless stated otherwise.

  • We reserve the right to cancel orders in case of pricing errors.

4.2. Payment Terms

Accepted payment methods:

  • Credit/Debit cards via Piraeus Bank

  • PayPal

  • Bank transfer to:
    PIRAEUS BANK
    IBAN: GR13 0172 1450 0051 4509 3523 306

4.3. Shipping and Delivery

  • Delivery times: 3-7 business days within Greece.

  • International shipping available upon request.

  • Shipping costs calculated during checkout.

  • For international deliveries: customs duties and import taxes are the responsibility of the customer.

  • Risk passes to customer upon delivery.

5. Returns and Warranty

5.1. Right of Withdrawal

  • 14-day return period from delivery date, in compliance with EU Directive 2011/83/EU.

  • Products must be unused and in original packaging.

  • Return shipping costs borne by customer (unless defective product).

5.2. Warranty Conditions

  • Standard manufacturer warranty applies.

  • Warranty periods vary by product.

  • Damage from improper use voids warranty.

  • Warranty claims must include proof of purchase.

6. Intellectual Property

All content on this website (logos, text, images) is property of GAELIX HELLAS IKE and protected by copyright laws.

7. Limitation of Liability

We are not liable for:

  • Indirect damages or lost profits.

  • Damages from improper product use.

  • Technical issues beyond our control.

8. Force Majeure

We are not responsible for delays or failures in performance resulting from acts beyond our reasonable control.

9. Governing Law and Jurisdiction

These terms are governed by Greek law. Any disputes shall be resolved in the courts of Athens, Greece.

10. Amendments

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of updated terms.

11. Contact Information

For questions about these terms, contact us at:
Email: info@gaelixmarineservice.gr
Phone: +30 694 282 33 44
Address: Agiou Alexandrou 35, Paleo Phaliro, Athens, 17561